Consumer Protection Executive Regulation

Article 23 — Article (23) Obligations of Provider to Inform the Recovery of Goods

Obligations of the provider to inform the concerned authority and the consumer about the recovery of defective and harmful goods, shall be according to the following time periods: 1. In the event of recovery of goods affecting security and safety: the notification shall be immediate, and not exceeding (24) twenty-four hours from the date of discovery of the defect necessitating a recovery; and 2. In the event of recovery of goods other than those stipulated in Clause (1) of this Article: the notification shall be made within a period not exceeding (7) seven days from the date of discovery of the defect necessitating the recovery.

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