Consumer Protection Executive Regulation

Article 24 — Article (24) Report Data Recovered Goods

1. The provider shall provide the concerned authority with a report on the goods that have been recovered, within (30) thirty days from the start of the recovery process, provided that this report shall include the following: a. The recovered amount; b. A list of the quantities of goods that have been repaired, replaced or refunded; c. A list of the owners of the recovered goods and the means of contacting them, and in the event that the good was a vehicle, a list of the recovered vehicle chassis numbers shall be attached to the report; d. A list of unreachable good owners according to the database of the provider; e. Actions taken to correct the declared defect; and f. Any other data deemed necessary by the concerned party. 2. In all cases, the provider shall not close the recovery file without permission from the concerned authority.

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