1. Upon discovering a defect in the good that affects efficiency, effectiveness, or the danger of use thereof, the provider shall inform the concerned authority and the consumer of the potential damages and how to prevent them when using them, in accordance with the following procedures: a. Stop trading the good or providing the service; b. Withdraw the good from the market; and c. Recovery of defective goods, replacement or repair thereof at own expense or a full refund of the value paid by the consumer. 2. The provider shall be prohibited from reselling or displaying the withdrawn or returned goods on the electronic sales platforms. 3. In all cases, the concerned authority shall be informed of the procedures taken by the provider in this regard.
Interpretation and application must be checked against the official text and current version.
+7 (495) 221 31 46