Consumer Protection Executive Regulation

Article 17 — Article (17) Maintenance Works for Goods Under Warranty

1. The provider shall specify in writing a specific period for the completion of the maintenance work for the goods under warranty, according to the nature of the required maintenance or the reasons for the repair. 2. If the repair time takes more than (7) seven days, the provider shall provide an alternative good similar to the consumer good to use it free of charge for the period when the consumer is unable to benefit from the good, and the provider shall have the right - instead - to agree with the consumer on another mechanism to compensate the consumer or include it in the mechanisms of implementing the warranty, unless the defect or defect arises from the behaviour of the consumer.

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