UAE Consumer Protection Law

Article 21 — Article (21) Prohibition of Including a Term Harmful to the Consumer

Chapter Two: Obligations of the Provider, Advertiser and Commercial Agent

The provider is prohibited from including any term upon contracting with the consumer that would cause the consumer harm. Every term in a contract, invoice or otherwise shall be deemed void if it would exempt the provider from any of the obligations provided in this Law. The Executive Regulation of this Law shall determine the controls of the terms that are not harmful to the consumer.

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