Consumer Protection Executive Regulation

Article 12 — Article (12) Warranty data

The warranty for the goods and the performance of services provided to the consumer by the provider shall be in accordance with the terms of the contract concluded between them, provided that the warranty shall include the following items: 1. The name and data of the provider; 2. The date of purchasing the good or providing the service; 3. Warranty duration; 4. Name, model and serial number of the good; 5. Indication if the warranty includes all parts of the good and the price of repair and replacement; 6. A statement with the consumer obligations under the terms of the warranty; 7. Clearly stating the exceptions of the warranty, if any; and 8. Any other data included in the contract.

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