Consumer Protection Executive Regulation

Article 40 — Article (40) E-Commerce

1. Subject to the provisions of this Resolution, the provider, who works in E-commerce, shall state in a clear and legible manner, according to the nature of each good, the basic data stipulated in the rules, laws, technical regulations, and approved standards, particularly the following: a. Name of the producer and the importer, along with their respective trade name, address and trademark; b. Name, type, nature, components, and amount of the goods, whether in relation to weight, size, number, measure, energy, standard, or any other measures that affect the value of the goods, and not displaying it in a manner different from the nature, size, or standards of the product; c. Attach a detailed statement according to the nature of each good that clearly includes the components and standards of the goods in its original language in addition to Arabic language; d. The country of origin (the name of the country preceded by the phrase: “Made in”)and the country of export (if any); e. Production date and shelf life; f. Warning of the dangers that may result from the wrong use of the goods; g. Terms and conditions of goods return or exchange; and h. Conditions of trade, storage and method of use. 2. The provider, who works in E- commerce, shall provide all supporting documents for the conformity of the goods according to the rules, laws, technical regulations and standards, and shall place the conformity badge on the web page; and 3. The provider shall bear the responsibility for any defect in the goods provided through a third party using its electronic platform for sale.

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