User communications and VAS · Regulatory layer

Oman Promotional and Service Calls, Messages and Value-Added Services Regulation

Introduces a dedicated regime for promotional and service calls and messages, caller-identity protection, anti-spoofing and fraudulent-message controls, operator relations with content providers and international aggregators, and activation and deactivation of value-added services. It also provides user opt-out mechanisms and technical duties for operators.

Material typeTelecommunications Regulatory Authority Decision
Legal branchUser communications and VAS
Legal layerRegulatory layer
Source languageOfficial Arabic text
Review dateSeptember 13, 2026

01

Document overview

Introduces a dedicated regime for promotional and service calls and messages, caller-identity protection, anti-spoofing and fraudulent-message controls, operator relations with content providers and international aggregators, and activation and deactivation of value-added services. It also provides user opt-out mechanisms and technical duties for operators.

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Scope and exclusions

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Official source

TRA Decision 10-2026/36/2/1152 · issued 12 August 2026 · published 16 August 2026 · effective the following day · six-month transition · Telecommunications Regulatory Authority / Ministry of Justice and Legal Affairs

September 13, 2026

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