UAE Consumer Protection Law

Article 35 — Article (35) Appeal

Chapter Five: Final Provisions

It shall be permitted for all interested parties to appeal in writing to the Minister or the Head of the competent Authority – as the case may be – the resolutions and procedures taken against them under the provisions of this Law within fifteen (15) working days from the date of being notified of the resolution or procedure which is being appealed; provided it is accompanied by all supporting documents and instruments. A judgement shall be made on the appeal within thirty (30) days from the date it is submitted, and the decision issued thereon shall be final. Failure to reply within the said period shall be deemed a rejection to the request.

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