UAE Consumer Protection Law

Article 16 — Article (16) Commercial Agencies

Chapter Two: Obligations of the Provider, Advertiser and Commercial Agent

Subject to the provisions of legislation governing commercial agencies and enforced in the State, the commercial agent or distributor shall adhere to the following: 1. Honoring all the warranties provided by the producer or the agent for the commodity or the service under the agency. 2. Providing the consumer with a similar commodity to use free of charge if the execution of the warranties stipulated in Clause (1) of this Article exceeds (7) seven days, until such time as these warranties have been fulfilled. 3.The agent shall adhere to all the obligations of the provider, as stipulated in this Law, if the service or commodity is provided through it.

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