Consumer Protection Executive Regulation

Article 6 — Article (6) Provider Obligations Upon Contracting

The provider shall submit to the consumer an invoice proving conducting a transaction or contracting with him for the good or service, without placing any additional burden thereon, provided that it shall include the following data: a. Name, address and contact information of the provider; b. Invoice date; c. Description of the item or service; d. Sale unit and the quantity of good or the number of sold units; e. Condition of the good, if used; f. The price of the good or service in local currency; g. Warranty period, if any; h. Date of the good delivery or service provision; i. Serial number of goods and the parts contained therein, according to the nature of each good; j. Commercial registration or registration number; and k. Tax number (if any). 2. Provider shall be obligated to give the consumer a warranty-related document, either separately from the invoice or through the invoice, as case may be. 3. It shall be incumbent upon the provider to furnish the consumer with a payment plan if the product or service rendered to the consumer is to be delivered in stages, and such payments shall be linked to the completion of each stage.

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