01
Document overview
The guide describes creating, searching and following a refund request in Bayan and the supporting documents used for review.
02
Scope and exclusions
Applies to
Used for the relevant Bayan operation and at Omani customs points together with applicable permits and supporting documents.
Limitations and exclusions
A guide or service page does not replace the Unified GCC Customs Law, Executive Regulation, an individual permit or a Customs decision; conditions must be checked on the transaction date.
04
Official source
Oman Customs · Bayan Refund Management user guide · current official file · Royal Oman Police — Directorate General of Customs
September 13, 2026
Open official source ↗